Becoming a Client at Stonegate CHC

Our Intake Process is designed to:

• Respond quickly to requests for service
• Look at the full range of needs of the individual or family seeking service
• Ensure that those facing the greatest barriers to accessing health care are given priority
• Offer our full range of services as quickly as possible
• Offer referrals to other resources

Step One

Fill out a form.  Drop by and pick up a form or click here to complete the "Request for Services Form".

Step Two

Meet with our Intake Worker.  Once you drop off your form and we verify that you live in our service area, you will be called to set up an interview.  In this interview the Intake Worker will meet with you or your family to gather more information about you and the services you may be interested in.  The Intake Worker will tell you about all of the services available at Stonegate CHC and refer you to other services in the community if we don’t have what you are looking for.

Step Three

The Intake Worker will set up appointments or help you register in programs at Stonegate CHC.  If the service you request is not available immediately, the Intake Worker will put your name on a Waiting List and be in touch with you regularly about how long the wait for service may be.  She will provide you with other places (such as Walk-In Clinics) where you can get service while you wait.  When the service you request is available she will be in touch to schedule an appointment.

Our Waiting List

Although some of our programs and services at Stonegate CHC can be accessed almost immediately, for some services there is a Waiting List.  To become a patient of our Family Practice, there is almost always a waiting time from 1 month to 1 year.  Our Waiting List is designed to ensure that that those facing the greatest barriers to accessing health care are given priority.

Service Area

Although many of our programs have a much wider area of service, to be eligible to become a patient of our Family Practice, you must live within the area bounded by the Humber River to the east, the Queen Elizabeth Way to the south, Royal York to the west and Bloor Street to the North.

What if I don’t have OHIP?

As a Community Health Centre we are responsible for providing service to those who do not have health insurance.  Our area of service for the “non-insured” is much broader.  (See Non-Insured Map)  The Non-Insured catchment is:  East to Scarlett Road, North to Eglinton Avenue, West to Kipling Avenue and South to the Gardiner Expressway.