What’s New

Accessibility for Ontarians with Disabilities

Stonegate CHC has implemented policies, practices and procedures in order to help staff provide accessible customer service for those clients and community members living with a disability.

Notices of Temporary Disruption:

There are no disruptions at the moment

Providing feedback or making a complaint:

Stonegate CHC welcomes your comments, questions and complaints regarding how we support accessible customer service. Feedback may be provided in person, by telephone, in writing, or by e-mail. Please click here for our Client Complaint process.

Availability of documents and alternate formats:

Stonegate CHC will provide documents as required by the Accessibility Standards for Customer Service (O. Reg 429/07) upon request. 

If Stonegate CHC is required, by the Accessibility for Ontarians with Disabilities Act, 2005, to give a copy of a document upon request to a person with a disability, the organization will take into account the person’s ability to access the information and will provide the document or information contained in the document in a format that meets those needs as agreed upon with the person.