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Community Supports

 

This page is dedicated to community supports that are available during the COVID-19 pandemic.  We have included wellness and self-care information and resources for you on our the following pagePlease note this page is a work in progress.  We hope to continue updating this page as we become aware of new and helpful resources.

 

 
Social & Safety Supports

Service Canada Supports 
 
CERB & Employment Supports 

 

COVID-19 Emergency Benefit 
  • A factsheet on the COVID-19 Emergency Benefit for people receiving social assistance can be found on the City's website. The COVID-19 Emergency Benefit is a one-time benefit available for people receiving assistance from Ontario Works or Ontario Disability Support Program who have additional costs related to COVID-19 public health crisis.

 

Uninsured Supports
  • Patient resource for uninsured clients
  • Accessing services in Toronto as a person without status. For questions about identification requirements for any service provided by the City of Toronto, call 311. You do not need to provide any personal information when asking for this service. Translate option at the bottom of the City of Toronto website - Translate the information into 51 different languages.
  • A resource for non-status women during COVID-19
  • List of organizations supporting people with precarious Immigration Status in Toronto
 
 Tenant Rights & Housing Supports
  • A “Housing Support for Tenants” section has been added to the City's website
  • The Province has suspended all eviction-related activity. If a landlord has given an eviction notice tenants should:  contact the Province’s Rental Housing Enforcement Unit or call 416-585-7214 or 1-888-772-9277
  • Rent Bank: Interest Free Loans 
  • Centre for Equality Rights in Accommodations CERA has a dedicated webpage for info on Government and Community Response efforts with a focus on tenant rights.
  • What tenants should know during the outbreak 
 
Seniors Support
 
CRA Taxes

 

Food Access

 

Mental health resources
  • Self-care and resilience guide
  • Mental Health Helpline at 1-866-531-2600
  • Centre for Addiction and Mental Health (CAMH)
  • BounceBack: A free, evidence-based cognitive behavioural therapy (CBT) program that provides guided mental health self-help supports for adults and youth 15+ using workbooks, online videos and phone coaching. Call 1-866-345-0224.
  • Mental health portal for all Canadians:The Wellness Together Canada portal provides free online resources, tools, and connections to trained volunteers and qualified mental health professionals when needed.
  • Phone support and Walk-in clinic: Mental Health Toronto provides free mental health supports for Torontonians through their access line 1-866-585-6486. 
  • Virtual Counselling: Family Service Toronto are offering virtual "walk-in" mental health counselling services, please call 416-595-9618 between 9:00 - 5:00 pm, Monday to Friday
  • The City of Toronto has developed a mental health support strategy to support the mental health needs of residents during the COVID-19 pandemic. Residents can call 211 to access support and information on mental health services is also available on their website
  • Kids Help Phone: Children and youth 18 and under can call Kids Help Phone at 1-800-668-6868, for 24/7 phone and text support.
  • Youth Mental Health Resources Free Webinar series: from the Canadian Council for Youth Prosperity. Series, #IMPACTCOVID, will be delivered bi-weekly on Mondays at 1pm (EST). This objective of the project is to provide youth with tips, insights and tools that help them sufficiently navigate the COVID-19 pandemic. 
  • School Mental Health Ontario:  tips and resources to help to support student mental health during the COVID-19 pandemic.
  • Non-Crisis Peer Support Line for Youth 
 
 
Legal Supports and Resources

Energy Disconnection – OEB extension
  • The ban on being disconnected by your electricity distributor is traditionally in effect until April 30 was recently extended by the Ontario Energy Board until July 31, 2020. For more information, please click on the link
 
Technology Supports
  • The RCTech OUTREACH program provides low income individuals with affordable ownership of quality renewed computers and ready to use software

Toronto Public Library
  • The Toronto Public Library has launched a new initiative where residents that do not have a library card can now access Overdrive, ebooks and audio books using the new instant digital card. These digital cards will expire September 1, 2020. More information on how to access here.

Domestic violence and safety planning

Educational Supports
  • Education materials in a downloadable file format including link to over 40 documents, worksheets and booklets for children and youth: Kr. - Gr. 2, Junior Math, Reading and Comp. for Gr. 3-7. 
 
Student Supports

 

Advance Care Planning