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Client Support Services

Information is readily available on Government Support Programs, such as Wheeltrans, Trillium Drug Plan).  Our Team also assists in filling out government applications, which may include Permanent Resident Card Renewal, Interim Federal Health Program (IFHP) form for refugee claimants, and Ontario Works Program.

Housing Services

Stonegate CHC’s Housing Support and Case Management Program is geared to residents in the community facing difficulties in accessing housing and/or maintaining their current accommodation.

The Program advocates for residents with barriers in accessing community resources, such as financial assistance and emergency support to improve their social health.

Housing Access

Our Team assists in connecting tenants with landlords, outreaching in the community to help find safe and stable housing for individuals in need.  Services include completing applications for Toronto Social Housing, providing listings of rooms or apartments in price range, referrals to Homes for the aged, CCAC (Community Care Access Centre) and support housing. 

Housing Stabilization

Individuals can access information on tenants’ rights and responsibilities, and receive advocacy on tenant related issues.  Specifically, our Team assists in mediation to resolve client conflicts with landlords, follow-up on satisfactory level of maintenance and repairs, and help individuals  access income support (e.g. Ontario Works, Ontario Disability Support Program, Employment Insurance, Old Age Supplement).

Eviction Prevention & Emergency Support

Our Team is available to help individuals facing eviction, discrimination and harassment.  Specifically, priority is given to women and individuals requiring immediate housing due to abuse or domestic violence.  Individuals can seek guidance on how to apply to the Ontario Rental Tribunal, and be referred to external agencies such as emergency shelters and food banks, Community Legal Services, Social Services or Rent Bank, among others.  

Related Workshops and Activities

Stonegate CHC hosts quarterly educational workshops to inform on available community resources, and empower community residents on topics of interest related to housing.  Past workshops have been presented on the following topics:

  • Legal Help for Housing
  • Bed Bugs
  • Legal Help for Immigration applications
  • Legal Help for Refugee Claims
  • Residential Tenancies Act
  • How to file Human Rights Complaints
  • Employment and Financial Assistance
  • Human Rights issues in Tenant/Landlord -relationships

Your Rights for ODSP (Ontario Disability Support Program) and OW(Ontario Works)

See Becoming a Client at Stonegate CHC if you would like to access Housing Services.

Settlement Services for Newcomers

Experienced settlement workers and other staff can provide information and orientation, referral, solution focused counselling, advocacy and assistance with filling out forms and accessing government services for newcomers to Canada.

To learn more about newcomer and immigrant support services please contact us.

Income Tax Clinic

Stonegate CHC is committed to helping clients and community members address issues related to poverty and income. Our strategy includes offering free help with annual income tax returns and help to access all the income supports and tax credits you may be entitled to.

To learn more about these services please contact us.