Become a Client

Our Intake Process is designed to:

• Respond quickly to requests for service
• Look at the full range of needs of the individual or family seeking service
• Ensure that those facing the greatest barriers to accessing health care are given priority
• Offer our full range of services as quickly as possible
• Offer referrals to other resources

Service Area

To be eligible to become a patient of our Family Practice, you must live within the area bounded by the Humber River to the east, the Queen Elizabeth Way to the south, Kipling Avenue to the west and Eglinton Avenue to the North.

Click on the link below to see if you are in our catchment area to be eligible to receive clinical services including counselling.

If you are interested in attending programs at our centre you do not need to live in our catchment area.

Stonegate CHC Service Map

Step One

Fill out a form. 

Drop by and pick up a form or complete it online.  Please note at this time Stonegate CHC is opening its Primary Health Care Waitlist only to eligible family members of current primary health care clients who live in the same household. Complete this form if are eligible to be added to our Primary Health Care Waitlist or if you are interested in other programs and services provided at Stonegate CHC.
New Client Registration Form

Step Two

Meet with our Intake Worker.  Once you drop off your form and we verify that you live in our service area (PDF document), you will be called to set up an intake appointment.  During the intake appointment, the Intake Worker will meet with you and/or your family to gather more information about you and the services you may be interested in.  The Intake Worker will tell you about all of the services available at Stonegate CHC and refer you to other services in the community if we don’t have what you are looking for.

Step Three

The Intake Worker will set up appointments or help you register in programs at Stonegate CHC.  If the service you request is not available immediately, the Intake Worker will put your name on a waiting list and be in touch with you about how long the wait for service may be.  The Intake Worker will provide you with information on accessing other places (such as Walk-In Clinics) where you can get service while you wait.  When the service you request is available, you will be contacted to schedule an appointment.

Our Waiting List

Although some of our programs and services at Stonegate CHC can be accessed almost immediately, for some services there is a waiting list.

At this time Stonegate CHC is opening its Primary Health Care Waitlist to eligible family members of current primary health care clients who live in the same household.

To be eligible to become a patient of our Family Practice, you must:

• Not currently have a primary care provider;
• Live within the area bounded by the Humber River to the east, the Queen Elizabeth Way to the south, Kipling Avenue to the west and Eglinton Avenue to the North;
• And, if a person is non-insured they must not have status (e.g.  not be on a Visitor’s' VISA, Student VISA, a VISA holder, on a work permit, on vacation, or a tourist).

If you are an eligible family member, are non-status or have Interim Federal Health and are interested in having doctor/nurse practitioner, please contact us at 416-231-7070.

We are continuing to accept new client registrations for programs and services including chiropody, counselling and dietitian.

What if I don’t have OHIP?

As a Community Health Centre all our health services are free even if you don't have insurance coverage. Please note that services are not available to individuals in Canada on Vistors' VISA or a Student VISA.  Please contact us for more details.

Client Rights & Responsibilities

Please click on the following to learn more about client rights & responsibilities at Stonegate CHC.